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Serving The Central Coast Of California Since 1947 |
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Where do I send my payments?
Mail payments to:
700 W Cook Street
Santa Maria, CA 93458
Can I drop off my payments?
Yes, at any one of our locations, Santa Maria, Arroyo Grande or Paso Robles
When are my payments due?
All payments are due by the 15th of the following month.
Can I pre-pay? Are there any discounts for paying annually or semi-annually?
We accept pre-payment for rental equipment such as an Automatic Softener or a Reverse Osmosis Drinking Water Unit but not for delivered products such as bottled water and portable exchange service since the quantity will vary. If you'd like to pre-pay there is a discount for paying annually or semi-annually. Call for details.
Can my bill be paid automatically with my credit card or through my checking account?
Definitely, call our office to set it up!
When Is Auto Charge/Payment Taken From My Checking/Credit Account and When Will It Apply To My Culligan Acct?
If you are signed up for automatic credit card or bank account debit they will be processed on the 7th of the month and posted immediately. If you are interested in signing up just call your local Culligan Man to get the details.
Where does you water come from? What steps does your water go through?
Our water starts as municipal and then goes through a twelve step process to become the purest, best tasting water on the market. For more details click here!
What if I have questions about my account? For Example: What is my current balance? When is my next delivery date? When was my last delivery?
Now you can see all the details of your account online! Just click here to sign up for online access. All you need is your most recent statement and an e-mail address. You'll be able to view your account activity, see when your last delivery and next delivery is scheduled as well as check your balance. If you still have questions, feel free to call us and we'll answer any questions you may have.
What is the rental charge vs. tank delivery charge regarding my portable exchange delivery service?
The rental charge is for having our equipment on your premises, it is a flat monthly rate. The tank charges are per tank delivery. This will make it easier on your statement to see how many tanks were delivered to you and what day.
What if I need to skip a delivery? What if I need an extra delivery?
Just call our office and we'll be happy to have your route driver stop by to deliver extra product or skip a delivery if you're going to be out of town.
How should I store the water?
FDA has not established a shelf life for bottled water. IBWA advises consumers to store bottled water at room temperature (or cooler), out of direct sunlight and away from solvents and chemicals such as gasoline, paint thinners and dry cleaning chemicals. Bottled water can be used indefinitely if stored properly.
Can I sign my friends and family up for service?
Yes and get a referral credit! It's a win/win, your friends and family get great Culligan water and service and you get a credit on your account!
Can I purchase cups to go with my bottled water delivery?
Definitely, just ask your route driver or call for more information.
What are the different types of Bottled Water?
According to the International Bottled Water Association's Web Site, the FDA has established a bottled water Standard of Identity to define the several different types of bottled water based on specific characteristics of the product. Bottled water products meeting the Standard of Identity may be labeled as bottled water or drinking water, or one or more of the following terms:
Spring Water - Bottled water derived from an underground formation from which water flows naturally to the surface of the earth. Spring water must be collected only at the spring or through a borehole tapping the underground formation feeding the spring. Spring water collected with the use of an external force must be from the same underground stratum as the spring and must have all the physical properties before treatment, and be of the same composition and quality as the water that flows naturally to the surface of the earth.
Purified Water - Water that has been produced by distillation, deionization, reverse osmosis or other suitable processes while meeting the definition of purified water in the United States Pharmacopoeia may be labeled as purified bottled water. Other suitable product names for bottled water treated by one of the above processes may include "distilled water" if it is produced by distillation, deionized water" if it is produced by deionization or "reverse osmosis water" if the process used is reverse osmosis. Alternatively, "___ drinking water" can be used with the blank being filled in with one of the terms defined in this paragraph (e.g., "purified drinking water" or "distilled drinking water").
Mineral Water - Bottled water containing not less than 250 parts per million total dissolved solids may be labeled as mineral water. Mineral water is distinguished from other types of bottled water by its constant level and relative proportions of mineral and trace elements at the point of emergence from the source. No minerals can be added to this product.
Sparkling Bottled Water - Water that after treatment, and possible replacement with carbon dioxide, contains the same amount of carbon dioxide that it had as it emerged from the source. Sparkling bottled waters may be labeled as "sparkling drinking water," "sparkling mineral water," "sparkling spring water," etc.
Artesian Water/Artesian Well Water - Bottled water from a well that taps a confined aquifer (a water-bearing underground layer of rock or sand) in which the water level stands at some height above the top of the aquifer.
Well Water - Bottled water from a hole bored, drilled or otherwise constructed in the ground, which taps the water aquifer.
For more information check out IBWA
What is hard water?
Hard water is probably the most common water problem found in the home. Hard water spots your glasses and dishes, makes laundry dull, and causes soap scum and scale to build-up making cleaning a chore. The most common hardness causing minerals are Calcium and Magnesium that is dissolved in a water supply.
According to the Water Quality Association, hard water is water that contains dissolved hardness minerals above 1 GPG (grains per gallon). Relative levels of hardness have been established:
| Soft Water less than 1 gpg | Slightly hard 1 to 3.5 gpg | Moderately hard 3.5 to 7 gpg | Hard 7 to 10.5 gpg | Very Hard 10.5 and higher gpg |
Why should I drink water?
Water is the nutrient that your body needs the most:
You should drink more water:
Dehydration
Dehydration can lead to extreme health problems, even death. Here are a few signs to watch out for:
Tips for drinking more water:
Does A Water Softener Add Salt To The Water?
This a common concern because people see large amounts of salt being poured into there softener and often times have the misconception that all that salt ends up in their water. The salt that you add to you softener is only used during the regeneration process and is rinsed away before the unit goes back online. With that said a water softener does add a very small amount of sodium to the water as it filters the water through its ion-exchange process. In this process the Calcium and Magnesium ions that the softener is collecting are "exchanged" for sodium ions. This means that exactly how much sodium is added to the water depends on how hard your water is. To figure out how much sodium your water softener will add you multiply your water hardness in GPG (Grains Per Gallon) by 7.866. This will give you the milligrams/liter of sodium added to the water. A typical serving size of water is 8oz so if you want to know how much sodium per "serving" divide that number by 4 to get mg of sodium per serving.
It is important to note that this is the amount of sodium that is added to your water not the total amount of sodium. To get the total sodium content in your water you will have to add in the amount of sodium in the raw water. If you are on a municipal water system this should be available in the annual report your water company provides you.
An example: Water hardness of 10gpg x 7.866 = 78.66 mg/l (also called ppm part per million) of sodium added. If the raw water had 75mg/lit then the total sodium in the water would be 153.66. To the amount per 8oz serving divide by 4 and get 38.415 mg per 8oz serving.